Refund policy

Refund & Return Policy

We want you to love your Ashbelle products. If you're not satisfied, here's how returns work:

Eligibility

• Items must be requested for return within [14/30] days of delivery
• Items must be unused, in original packaging
• Due to hygiene reasons, opened makeup/brush products [may not be eligible for return] — customize based on your policy

How to Request a Return Email [support@ashbelle.store] with your order number and reason for return.

Refunds Once your return is received and inspected, we will notify you of approval. Approved refunds are processed to your original payment method within [5–10] business days.

Damaged or Incorrect Items If you received a damaged or wrong item, contact us within [48 hours] of delivery with photos for a replacement or refund.

Non-Returnable Items Sale items, gift cards, and opened cosmetic products [if applicable] are non-returnable.